k1k3visas.com has been helping people just like you with their fiancée & spousal visas. We have experienced that a phone conversation is much more beneficial that an email for the initial contact between you and our office. We found that more times than not, once one of your questions is answered via email it results in you thinking of another question. If we are having the conversation by phone we can go back and forth until you have all your questions answered. Our phone hours are Monday-Friday 8:30am – 5pm Pacific Standard Time. When you call 866-750-9020 outside of our phone hours, leave a message with the answering service with your name, telephone number and a good time to return your call and we will do so. If we are on the telephone with a client we will return your call as soon as possible. Your call is very important to us, our first priority is always our clients. Once you become one of our clients, you will appreciate this. If you prefer to email us, we are happy to receive any questions by email please complete the contact information or email us at: firstname.lastname@example.org. It is our policy to answer all emails within 24 hours of receipt including those received on weekends and holidays. We look forward to hearing from you!